Privacy Policy

1. Who is responsible for your data

The person responsible for personal data processed directly through LPrisma is:

2. Information we may collect

Depending on how you interact with LPrisma, we may process:

• Your name
• Email address
• Information submitted through our contact form
• Messages and customer-support enquiries
• Information relating to products you enquire about
• Basic technical information necessary for website security and operation
• Purchase-related information made available to us by third-party selling platforms

LPrisma.com does not directly collect or store full payment card details.

3. Purchases and payment providers

Products presented on LPrisma.com may be purchased through external platforms such as Payhip or Ko-fi.

When you proceed to one of these services, your purchase, payment and digital delivery may be processed by that provider and its payment partners.

Those services process personal data according to their own privacy policies and legal responsibilities.

4. How we use your information

We may use personal data to:

• Respond to enquiries
• Provide customer support
• Assist with purchases or downloads
• Maintain necessary business and transaction records
• Protect the website against fraud, abuse or misuse
• Comply with legal, accounting and tax obligations
• Improve the operation of LPrisma.com
• Send marketing communications only where legally permitted

5. Legal bases for processing

Where the GDPR applies, processing may be based on:

• Contract - where necessary to provide a purchased product or related support
• Legal obligation - where information must be retained under applicable law
• Legitimate interests - for the secure and effective operation of LPrisma
• Consent - where you have expressly agreed to a specific use of your information

Where processing is based on consent, you may withdraw that consent.

6. Contact form

If you contact LPrisma through the website, we may process:

• Name
• Email address
• Subject
• Message

This information is used only as necessary to respond to your enquiry and manage relevant correspondence.

7. Service providers

LPrisma may use third-party providers necessary to operate the website and digital-product business, including services for:

• Website hosting and infrastructure
• Payment and checkout
• Digital-product delivery
• Email
• Security

These providers may process limited personal information where necessary to provide their services.

8. Cookies

LPrisma.com may use cookies or similar technologies required for the operation and security of the website.

If optional analytics, advertising or tracking technologies are introduced, they will be handled in accordance with applicable consent requirements.

More information will be available in the Cookie Policy.

9. Data retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and security requirements.

Different retention periods may apply depending on the type of information.

10. International data transfers

Some service providers may process data outside Portugal or the European Economic Area.

Where applicable, transfers should be subject to appropriate safeguards required by data-protection law.

11. Your data-protection rights

Where applicable, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion in certain circumstances
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

Requests can be sent tostudio@lprisma.com.

You may also have the right to lodge a complaint with the competent data-protection authority.

12. Data security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

External platforms such as Payhip, Ko-fi and payment providers maintain their own security systems and responsibilities.

13. Third-party links

LPrisma.com may contain links to third-party websites and services.

LPrisma is not responsible for the privacy practices of independent third parties. Visitors should review the privacy policies of those services where appropriate.

14. Changes to this Privacy Policy

This Privacy Policy may be updated to reflect changes to:

• LPrisma.com
• Services used by LPrisma
• Legal requirements
• Data-processing practices

The current version will always display its latest update date.

15. Contact

For questions about this Privacy Policy or your personal data: